Equipment down. Let’s start there.
Tell us what failed, where it is, and how it affects your operation. These details help us review the problem and confirm the next available service option.

Signs it needs service.
- Cooling, cooking, or washing equipment stops during service.
- A failure affects your next opening.
- The same fault returns after a reset.
- You need to discuss a temporary option while waiting for repair.
Equipment we work on.
- Commercial refrigeration and walk-in systems.
- Ice machines, ovens, fryers, and griddles.
- Dishwashers and commercial HVAC equipment.
What to expect.
- Include your business, location, equipment, and a way to reach you.
- Describe the fault, any error code, and the effect on service.
- Availability and appointment timing must be confirmed directly. A request alone does not book a visit.
Planning your service.
Choose down during service when your operation is affected now. Hours and arrival times are not published here; confirm availability directly before relying on a visit.
Once the immediate fault is addressed, we can discuss parts, follow-up work, and maintenance to reduce repeat problems.
Local coverage.
Charlotte, Matthews, Pineville, Huntersville, Concord, Gastonia, Indian Trail, Monroe, Fort Mill, and Rock Hill. Include your address so we can confirm coverage.
Check the service areaPrepare an equipment repair request.
Share the equipment, the symptoms, and your location. We can work out the next step from there.